Support

Professional Engineers Team

We have a professional team of engineers and use professional equipment to test the machine. Before delivery, we will test the machine to ensure that it is correct and then send it out.

High-quality After-sales Service

We have professional after-sales engineers, for each customer, we provide one by one teaching guidance,product technical support, printing solutions and other additional support.

Welcome to contact us for cooperation

Warranty and service guarrantee:
1.One year warranty. You can discuss operation and maintenance with our technician online support service by Skype, MSN etc. Remote control will be provided upon request.

2. Free exchange of new components
Our quality is guaranteed 100%, the spare parts can be replaced within one year free, except for the print head.

3. Convenient online consultation
The technician will keep online 24/7. No matter what kind of technical questions that you may have, you would get a satisfactory answer from our professional technician easily.

4. Free onsite installation and training
If you are able to help us with getting the visa and also would like to bear the costs involved like flight tickets, food, etc, we can send our technician to your office, and to give you a free installation and training for as long as you know how to operate it.